Privacy Policy
🛡️ TeacherConnect Privacy Policy
Effective Date: 12-01-2025
Last Updated: 12-01-2025
TeacherConnect, Inc. (“TeacherConnect,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, mobile app, and related services (collectively, the “Services”).
By using TeacherConnect, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve the Services. This includes:
a. Information You Provide
Account Information: Name, email address, password, school affiliation, and teaching role.
Wallet & Transaction Data: When you make or receive payments, we process details necessary for those transactions (through third-party payment processors like Stripe, PayPal, or Braintree).
Classroom Lists: Items added to Smart Supply Lists, wishlists, or donation requests.
Communication Data: Messages, comments, or feedback you submit through the app or customer support.
District / Partner Data: If a district integrates with TeacherConnect, we may collect organizational contact info and role-based data for reporting.
b. Information Collected Automatically
Usage Data: App interactions, pages viewed, time spent, and navigation paths.
Device & Log Data: IP address, browser type, operating system, device identifiers, and crash reports.
Cookies and Similar Technologies: We use cookies for login persistence, analytics, and functionality. You can manage cookies in your browser settings.
c. Information from Third Parties
We may receive limited information from:
Retail or donation partners (e.g., for bulk order status or shipping updates).
District or education partners who sponsor or manage teacher accounts.
Analytics or service providers that help us improve performance and experience.
2. How We Use Information
We use the information we collect to:
Provide, personalize, and improve our Services.
Process classroom supply orders and fulfill wallet transactions.
Manage pooled savings, teacher wallets, and the Title I Impact Fund.
Enable teachers to send secure donation requests to parents or guardians.
Communicate updates, new features, or account information.
Ensure security, prevent fraud, and comply with legal obligations.
We never sell, rent, or lease your personal information to advertisers or unrelated third parties.
3. Legal Bases for Processing (GDPR Users)
If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
Consent (Article 6(1)(a))
Contractual necessity (Article 6(1)(b))
Legal obligation (Article 6(1)(c))
Legitimate interests (Article 6(1)(f)), such as improving our platform and preventing misuse.
4. Data Sharing & Disclosure
We may share your information with:
Service Providers: For payment processing, hosting, analytics, and communications (under strict confidentiality agreements).
Retail and Fulfillment Partners: To complete purchases or shipping of bulk supply orders.
District or Institutional Accounts: When a school or district administrator manages your access.
Legal Compliance: If required by law, subpoena, or government request.
Business Transfers: In case of merger, acquisition, or asset sale, where permitted by law.
We do not disclose teacher wallet data, supply lists, or contact details to donors or external parties without explicit consent.
5. Data Security
We implement industry-standard safeguards:
Encryption (SSL/TLS) for data in transit.
Secure AWS or equivalent cloud hosting.
Role-based access and regular security audits.
Encrypted API communication for all integrations.
While no system is 100% secure, we continuously update our safeguards to protect your data.
6. Data Retention
We retain personal data only as long as necessary:
To provide Services and fulfill obligations.
To comply with legal or tax record-keeping requirements.
To resolve disputes or enforce agreements.
When no longer needed, your data is securely deleted or anonymized.
7. Your Rights and Choices
Depending on your region, you may have the right to:
Access, correct, or delete your personal data.
Opt out of non-essential emails or promotional messages.
Export your data in a portable format.
Withdraw consent at any time, where applicable.
Teachers can manage privacy and visibility settings directly in the app.
To exercise your rights, email privacy@teacherconnect.com.
8. Children’s Privacy
TeacherConnect is built for educators and schools — not for direct student use.
We comply with:
COPPA (Children’s Online Privacy Protection Act)
FERPA (Family Educational Rights and Privacy Act)


